These General Terms and Conditions of Service detail the rights and obligations of SAS SALT & PEPPER and its Client, within the framework of the performance of all services, the provision of any premises, or any services that may be associated therewith (the «Services»). Any service performed by SAS SALT & PEPPER therefore implies the Client's unreserved acceptance of these General Terms and Conditions of Service. The relationship between the Parties concerning the Services shall therefore be governed by: • the quote drawn up by SALT & PEPPER, including the object of the service and its price, accepted and signed by the Client; • these General Terms and Conditions of Service, attached to the quote, implicitly accepted by the Client upon signature of the aforementioned quote; All these documents constitute «the Contract». In the event of a contradiction between any of the stipulations appearing in the aforementioned documents, it is expressly agreed that the priority order of these documents is that in which they were listed above.
All offers from SAS SALT & PEPPER are subject to a written quote sent to the Client, including the details of the services and the corresponding price. This quote will be prepared based on the request previously expressed by the Client (types of events, number of participants, schedules, catering, activities, accommodation, etc.). The validity period of the offers is limited to 30 days from their issue date. After approving the conditions of the operation referred to therein, the Client must return the quote, along with these same general terms and conditions of service, to SAS SALT & PEPPER, dated, signed, and initialed.
Any additional request for services by the Client, not provided for in the Contract, shall be subject to a supplementary agreement also signed by the Client. However, SAS SALT & PEPPER may, due to time constraints or any other material reason, refuse this supplementary agreement if requested less than 7 working days before the date of the event. In the event of such refusal, the Client may not, under any pretext, cancel or terminate the initial Contract or claim any compensation whatsoever.
In the event of any modification to the initial request as stipulated in the Contract (change in the number of participants initially agreed upon in the quote, change in schedules, etc.), the Client agrees to inform SALT & PEPPER at least 7 business days before the date of the event. Failure to do so will result in the Client being liable for the full amount corresponding to the initial number of participants specified in the Contract.
Any cancellation of the order by the Customer must be made in writing in accordance with the following cancellation terms: – More than 60 business days prior to the event date, the order may be canceled at no charge. – Between 60 and 30 business days prior to the event date, 60% of the order amount will be billed to the Client. – Less than 30 business days prior to the event date, 100% of the order amount will be billed to the Client. SALT & PEPPER SAS reserves the right to pass on to the Client any costs incurred with suppliers and/or service providers for the purposes of the event subject to the cancellation request, as well as any penalties that may be imposed by such suppliers or service providers as a result of the cancellation.
The price of the Service sold is that in effect on the day the quote is sent (offer valid for 30 days). It is stated in euros, calculated before tax and then increased by the VAT rate applicable on the day the quote is signed. The reference price from SAS SALT & PEPPER includes the provision of premises, high-end furniture, high-speed internet connection, 320x200 cm video projection system, and a mobile 82-inch UHD screen on a stand. This price varies depending on the number of participants, the duration of the event, and associated services determined with the Client (catering, beverages, furniture rental, accommodation, etc.). When the Client wishes to include catering, SAS SALT & PEPPER reserves the right to revise the price of the Services in the event of an increase in the number of participants compared to that defined in the order. From one order to another, SAS SALT & PEPPER reserves the right to change the proposed price. To protect against any damage or deterioration to the premises, furniture, or equipment, SAS SALT & PEPPER may require the Client, on the day the contract is concluded, to provide a security deposit ranging from €2000 to €5000 including tax, which will be refunded at the end of the event in the absence of any deterioration or damage. The choice to implement a security deposit and its amount remain at the discretion of SAS SALT & PEPPER.
A deposit equal to 50% of the total price, including tax, is required upon execution of the Contract. Unless otherwise specified in the quote, the balance of the price for the Services is payable by the Client within 30 days of receipt of the corresponding invoice, at the registered office of SAS SALT & PEPPER: 6 Boulevard de la Trémouille, 21000 DIJON. 4.2 Late Payment Penalties In the event of late payment, whether in full or in part, the penalty rate applied, effective upon the Client’s receipt of a formal notice, shall be equal to 1.5 times the statutory interest rate in effect on the date of receipt of the quote signed by SAS SALT & PEPPER, and shall continue until the invoice is paid in full. The late payment penalty is calculated on the total amount (including tax) of the outstanding balance.
It should be noted that a Customer's claim cannot result in the deferral or suspension of payment for due invoices. In accordance with Articles L441-6, I, paragraph 12 and D441-5 of the Commercial Code, in addition to late payment penalties, a fixed indemnity of 40 euros, as set by decree, will be due for recovery costs from the invoice due date. When the recovery costs incurred exceed the amount of this fixed indemnity, SAS SALT & PEPPER reserves the right to request additional compensation, upon justification.
SAS SALT & PEPPER reserves the right to prohibit, or have prohibited, without compensation to the Client, any change made to the definition of the event agreed upon in the Contract, in the event that such a change is unlawful or likely to damage the name, brand image, or reputation of SAS SALT & PEPPER. Unless otherwise agreed in advance by SAS SALT & PEPPER, the occupation and vacating of the premises must take place in accordance with the schedule agreed upon by the parties in the Contract.
Thus, the client agrees to use the premises, furniture, and equipment in accordance with their purpose and undertakes not to damage or degrade them. The provision of all equipment does not, at any time, transfer ownership to the Client. In the event of damage (stains, cracks, breakage, tears, loss, shattering) to any of the items made available to the client, the client agrees to reimburse the cost of repair of the item within a strict period of 30 working days. Failure to do so will result in the use of all necessary legal channels to obtain compensation. Any additional arrangement or decoration of the premises must be previously authorized by SALT & PEPPER. No additional service or intervention by a third party may be carried out on the premises without the prior agreement of SAS SALT & PEPPER.
Given the location of the venue in the heart of the city and its condominium status, the Client agrees to observe all rules of good neighborliness and propriety applicable to the premises. Specifically, the Client shall refrain from causing noise disturbances within the venue, in the garden, or on Jules Mercier street in front of the venue's entrance, particularly when events take place in the evening or on weekends. The Client agrees to comply with and ensure that participants comply with the provisions set forth in these general terms and conditions of service, internal safety instructions, and legislative and regulatory fire safety requirements (do not obstruct access for emergency services, familiarize yourself with the evacuation plan located at the entrance of the premises). These rules will be reiterated as far as possible by the project manager present on the day of the event. The Client agrees to respect the maximum occupancy capacity indicated by SAS SALT & PEPPER and to not exceed the maximum authorized number of people.
The Client will be solely responsible for the consequences resulting from exceeding capacity or noise disturbances, without prejudice to SAS SALT & PEPPER’s right to have the premises vacated by any means.
The Client's occupation of the premises must absolutely cease at the time agreed upon by the parties in the Agreement. Any delay will be billed at an hourly rate of 250 Euros excluding tax per hour of delay. Any hour started is due. Equipment and/or special installations that the Client has been authorized to bring in must be removed by the Client on the same day, at the time of vacating the premises. Failing this, SALT & PEPPER reserves the right to have them removed at the Client's expense and risk. Under no circumstances can SAS SALT & PEPPER be held responsible for the confidentiality of information left by Clients and their guests or collaborators in the premises in any form whatsoever (handwritten notes, paperboard, files, computer media, etc.). The provision of equipment is only effective during the period of occupation of the premises provided for in the Agreement. In case of loss or deterioration, please refer to Article 5.1 of the aforementioned general terms and conditions of service. The premises and equipment made available by SALT & PEPPER must be returned in the same condition as when the Client arrived on site. The security deposit will be returned to the Client within 8 working days following the vacating of the premises, subject to the absence of deterioration, damage, or harm caused to the premises and/or movable property and/or equipment. In case of deterioration, damage, or harm caused by the Client of any nature whatsoever, the latter will bear all corresponding repair, restoration, or replacement costs. These costs may in particular be deducted directly from the amount of the security deposit paid by the Client, and if the repair cost exceeds this deposit, SAS SALT & PEPPER will demand a supplementary payment of this sum from the Client.
In case of proven fault by SAS SALT & PEPPER in the performance of the Contract, the latter shall only be liable for direct and certain damages suffered by the Client, to the exclusion of all indirect damages such as commercial damage, loss of customers, loss of production, loss of profit, business disruption, damage to brand image, etc. In any event, the liability of SAS SALT & PEPPER is limited, per event giving rise to a claim, to the total amount invoiced for the Services rendered under the Contract. No claim, whatever its nature, may be made more than 2 months after the occurrence of the event giving rise to the claim. SAS SALT & PEPPER disclaims all liability in the event of theft or damage to the personal belongings of participants and/or to equipment brought by the Client for which it is not the depositary.
Depending on the nature of the event, SAS SALT & PEPPER reserves the right to request that the Client provide a «Civil Liability» insurance certificate detailing the risks and amounts covered under the performance of the Agreement.
In the event of an unforeseeable and irresistible event that prevents the execution of SALT & PEPPER's obligations, the latter shall not be liable for failure to perform its obligations, provided that it has immediately informed the Customer. This shall be the case, in particular, in the event of a change in law or regulation, acts of public authority, social conflicts, blockades, wars, riots, epidemics, embargoes, fires, floods, accidents, interruptions of communications networks of any kind, natural disasters, interruptions in transport, interruption of energy supply, acts of third parties, or any other event constituting force majeure.
It is the Client's responsibility to comply with literary and artistic property regulations and to conclude agreements with the relevant organizations, particularly SACEM, and to pay any rights and taxes that may be due to these organizations. 9.2 Commercial Reference Unless expressly prohibited in writing by the Client, the Client agrees that SAS SALT & PEPPER may display or reproduce its name for commercial reference purposes.
By accepting these general terms and conditions of service, the Client authorizes SAS SALT & PEPPER, as part of its business development policy, to mention its achievements for the Client, to cite the Client's name, and to use the Client's logo on its external communication and advertising materials (website, portfolio, blog, brochure, etc.) and during its commercial outreach and prospecting activities.
SAS SALT & PEPPER acknowledges the necessary confidentiality attached to information relating to the Client or its business, which it may become aware of during the provision of Services, and agrees to take all necessary measures to ensure that its personnel comply with this obligation. SAS SALT & PEPPER nevertheless disclaims all responsibility in the event of disclosure or dissemination of information to third parties resulting from the Client's voluntary or involuntary actions (particularly in the case of notes or documents, whether paper or otherwise, forgotten on the premises).
The Client may not assign its rights under the Agreement to a third party without the prior written consent of SALT & PEPPER.
In the event of the Client's failure to comply with any of its obligations under the Agreement, SAS SALT & PEPPER reserves the right to terminate the Agreement without notice, and the Client shall then vacate the premises immediately upon request from SAS SALT & PEPPER. In the event of termination for cause on the date of the event, any sums paid by the Client as a deposit shall remain with SALT & PEPPER, without prejudice to any damages.
By express agreement, the competent courts of Dijon (21) shall have exclusive jurisdiction over all disputes that may arise between the parties in connection with their commercial relations, regardless of the payment method accepted and even in the event of a third-party claim or multiple defendants.
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